IMPORTANT!
Processing is only possible if our service team receives the completed return form by email in advance. Otherwise, customs processing is impossible, as we have no information about the contents of the package sent. Please send the completed form with your request to:
Our service team will contact you as soon as possible to define the further procedure. Unfortunately, shipments without prior agreement cannot be processed, as they cannot be picked up at customs.
Supernova Design GmbH
Industriestraße 26
79194 Gundelfingen
T: +49 (0) 761 600 629 0
info (at) supernova-design.com
www.supernova-lights.com
Opening times
Germany
Mo. - Fri. 8:00 a.m. - 5:00 p.m. (CEZ)
Great Britain
Mo. - Fri. 9:00 a.m. - 6:00 p.m. (CET)
North America
Mo. - Fri. 3:00 am - 2:00 pm (PST)
Service team
service@supernova-design.com
T: +49 (0) 761 600 629-0
National Sales
shop@supernova-design.com
T: +49 (0) 761 600 629-0
Products built to last – with up to 5 years warranty and min. 10 years repair service
Certified CO2 offsetting of transport emissions (e.g. DHL GoGreen Plus / UPS CO2 Mitigation)
PVC free products and avoidance of plastic waste
Green electricity and proWind-Gas Mix from GreenPlanet Energy
Fleet consists of E-vehicles or wheels
Transport packaging, FSC certified + recyclable